They had him on the stand and these were the most interesting questions and answers? I feel like the WSJ is trying to convince me facebook is a good company trying its best and Zuckerberg is a reasonable empathetic person.
I didn't realize this was literally a single person claiming they were personally injured by literally every major social media company. How does that even work? What laws are purported to have been broken here? I wholeheartedly support some sort of regulatory framework around social media, but this specific case seems like a cash grab. It was already successful too, since Snap and TikTok have settled.
"K.G.M.’s lawsuit was selected as a so-called bellwether case and is proceeding first among more than a thousand personal-injury complaints under a coordinated, court-managed process meant to eliminate the risk of inconsistent rulings at subsequent trials."
That’s an impressive amount of arrogance.
Food should not taste good? Books should not be entertaining? Don't try to make your video game fun, or some people may become addicted.
Not to mention how often we keep catching these companies with explicit policies to make people never want to leave the app.
No, that doesn't work. Harm is a normative concept, not an empirical one, so there's no role for "expertise" to play in defining it. Medical experts can describe mechanisms of causality, and their associated effects, but deciding whether those effects constitute harm is something that actually is up to each individual to decide, since it is an inherently subjective evaluation.
> Not to mention how often we keep catching these companies with explicit policies to make people never want to leave the app.
Yes, and attesting one thing while doing another is certainly something they can be held accountable for -- perhaps even legally, in some cases. But this attempt at treating social media as equivalent to physically addictive chemicals is pure equivocation, and making claims like this actually undercuts the credibility of otherwise valid critiques of social media.
At the end of the day, this is a cultural issue, not a medical one, and needs to be solved via cultural norms, not via political intervention based on contrived pretenses.
Besides, they aren’t making great products and haven’t for some time. Is anyone happy with Facebook as a product? Does anyone who used Instagram before it became the a shittier TikTok / ultimate ad medium think it’s a better product today?
> Addiction is ... a persistent and intense urge to use a drug or engage in a behavior that produces an immediate psychological reward, despite substantial harm and other negative consequences
Immediate psychological reward = dopamine hits from likes and shares
Harm and other negative consequences = anxiety, depression, low self-esteem, FOMO, less connection with friends and family, etc...
Food is not as easy to make addictive because the psychological reward diminishes as you get full. The exception to this is people with an eating disorder, who use eating as a way to cope with or avoid difficult feelings.
Addictive and Good are not exactly the same thing -- something can be objectively good and not addictive, and vice versa.
Video games? As just one example, Candy Crush is a vacuous waste of anyone's time and money, with plenty of tales of addiction.
Books? People used to think novels were addictive and bad news: https://archive.is/WDDCH
I worked at Tinder for example and you would think that company in an ethical world would be thinking about how to make dating better, how to make people more matches spending less time on the app. Nope, we literally had projects called "Whale" and the focus was selling on absolutely useful and even harmful features that generated money
> addictive ingredients that causes health problems
Like sugar? Are we going to make candy illegal now? Through the court system, retroactively, with no legislative mandate?
Clearly things like cigarettes and hard drugs are bad and need very heavy regulations if not outright banned. There are lots of gray areas, for sure, but that doesn't mean we shouldn't take things on a case-by-case basis and impose reasonable restrictions on things that produce measurable harm.
Whether or not social media does produce that measurable harm is not my area of expertise, but that doesn't mean we can't study it and figure it out.
The slippery slope fallacy is purely a logical fallacy, meaning that it's fallacious to argue that any movement in one direction logically entails further movements in the same direction. Arguing that a slippery slope empirically exists -- i.e. that observable forces in the world are affecting things such that movement in one direction does manifestly make further movement in that direction more likely -- is absolutely not an instance of the slippery slope fallacy.
A concrete instance of the metaphor itself makes this clear: if you grease up an inclined plane, then an object dropped at the top of it will slide to the bottom. Similarly, if you put in place legal precedents and establish the enforcement apparatus for a novel state intervention then you are making further interventions in that direction more likely. This is especially true in a political climate where factional interest that actually are pushing for more extreme forms of intervention manifestly are operating. Political slippery slopes are a very observable phenomenon, and it is not a fallacy to point them out.
> Whether or not social media does produce that measurable harm is not my area of expertise, but that doesn't mean we can't study it and figure it out.
It's true that the fact that it isn't your area of expertise doesn't mean we can't study it and figure it out.
Rather the thing that does mean that we can't study it and figure it out is that what constitute "harm" is a normative question, not an empirical one, and the extent to which there is widespread consensus on that question is a bounded one -- the more distant we get from evaluating physical, quantifiable impacts, and the more we progress into the intangible and subjective, the less agreement there is.
And where there is agreement in modern American society, it tends in the opposite direction of what you're implying here: apart from very narrow categories, most people would not consider mere exposure to information or non-physical social interactions to be things that can inflict harm, at least not to a level sufficient to justify preemptive intervention.
> apart from very narrow categories, most people would not consider mere exposure to information or non-physical social interactions to be things that can inflict harm
That's an extremely disingenuous interpretation of social media. Huge straw man. We're talking about infinite-scrolling A/B tested apps that are engineered to keep eyeballs on the screen at the first and foremost priority for the primary benefit of the company, not the user.
(I emphasize successfully because of course you can sue anyone for anything. The question is what lawsuits are winnable based on empirical data of what lawsuits were won).
If you could, that would be the end of those businesses. The addiction is beyond dispute and if every alcoholic could win a lawsuits against a winemaker, there would be no winemakers left.
In that context it seems patently absurd that you could sue Facebook for making you addicted.
It would be absurd to create a law that makes it possible without first making such laws for alcohol and cigarettes.
It's also patently absurd that we (where "we" here is leftist politicians) are allowing open drug dealing in populated areas of San Francisco and yet this is what we discuss today and not politician's systemic failure to fix easily fixable problems for which we already have laws making them illegal.
Facebook consistently argues they are not a source of harm, and do none of that.
If the consumer isn't proactively being informed, then no, litigation isn't patently absurd.
"Informed consent" is what you're missing, here.
As far as I know there's no law that you could use to claim that Facebook did something illegal based on some notion of making addictive products.
Just like there are no laws you could use to claim a winemaker did something illegal based on some notion of making addictive products.
And I think it would be absurd to make what Facebook does illegal before we make what winemaker does illegal.
And we tried with winemakers. Educate yourself on dark times of Prohibition. (you opened the condescension doors).
> Those companies are required to publicise the addictive nature of their products, and required to advertise services to aid those addicted
I've never seen such advertising so I suspect you pulled that factoid out of your ass. Easy for you to correct me: laws have numbers, cite one.
If there is such law for say, alcohol, I wouldn't be opposed to such requirements for Facebook.
I mean, it obviously would end up as ineffective annoyance that doesn't deter or fix anything, like cookie banners, but have at it.
So yeah, it's still patently absurd to sue Facebook claiming addiction.
But he actually is correct. Use the same term to describe the effects of ingesting biologically active chemicals and the effects of emotionally engaging activity -- which in this case mostly consists of exposure to information -- absolutely is disingenuous equivocation. People in this very thread are comparing Instagram with ingestion of alcohol or tobacco products, and that absolutely is a prevarication.
It's not unreasonable to observe the course of these debates, and suspect that the people invoking the language of addiction are doing so as a pretext for treating what is actually a cultural issue instead as a medical one, so as to falsely appeal to empirical certainty to answer questions that actually demand normative debate.
Imagine being allowed to have a beer outside, or after 2 am, oh the humanity. Surely such a society would devolve immediately into chaos.
What if the government wasn’t meant to be a strange parent that let you kill your kids but felt having a beer outside was too much freedom. It might just lead to being the happiest country on earth.
Go on
Where do you live that this is not possible?
(I know you’re speaking loosely, I.e. you mean “where I live bars have to stop serving alcohol at 2 Am” but it’s so loose that there’s 0 argument made here, figured I’d touch on another aspect leading to that, other replies cover the others. Ex. The 2 AM law isn’t about you it’s about neighborhoods with bars)
"Who is to say what's right these days, what with all our modern ideas and products?"
1. It's ok to want certain outcomes as a society. Like maybe this is a little conservative or whatever, but we can't just like stand by and be like, well everyone's dumb, no one's having sex, people are dying, healthcare costs are spiking, there goes our economy. Like I wish we would legalize smoking again, but I understand why we don't.
2. I think one could make an argument that over-optimization is immoral. This Paula Deen video really made me sort of understand the excess that leads to the obesity epidemic. She takes what used to be a desert, wraps it in like three other deserts, fries it and then that's now one desert with twice the calories:
https://www.youtube.com/watch?v=HYbpWcw6MfA
But like, companies are trying to architect food to fit more fat and sugar in. Instagram doesn't go to people and ask them what they want, they study behavioral psychology to get people to use their products more. At some point, letting giant multinational corporations do whatever they want to hack people's brains is a kind of nihilism and absence of free choice that you're trying to avoid.
Monopolies are bad. Overoptimization is bad. It should be ok for us as a culture to reject micro-transactions. It's ok for us to have a shared morality. even if that means Epic games makes a little less money on Fortnight.
I think one measure should be. How much do people wish they did a thing less.
https://fortune.com/well/article/nearly-half-of-gen-zers-wis...
I used to watch like 6 hours of TV a day. Loved every minute of it. Same thing with video games. Same thing with my favorite restaurant, don't feel the same way about smoking or like the M&Ms I buy in the checkout aisle of the grocery store.
https://www.msn.com/en-us/money/companies/mark-zuckerberg-gr...
Text-only, no Javascript, HTTPS optional:
https://assets.msn.com/content/view/v2/Detail/en-in/AA1WBSLI...
Simple HTML:
{
x=AA1WBSLI
ipv4=23.11.201.94
echo "<meta charset=utf-8>";
(printf 'GET /content/view/v2/Detail/en-in/'$x'/ HTTP/1.0\r\n'
printf 'Host: assets.msn.com\r\n\r\n') \
|nc -vvn $ipv4 80 |grep -o "<p>.*</p>"|tr -d '\134'
} > 1.htm
firefox ./1.htmWat mean?
There are things I am likely addicted to that I don’t like. I wish I didn’t do them and could stop, but I don’t have contempt for them. I have contempt for social media and even tell my own mother I won’t join when she tells me it would make her so happy if I was on Facebook.
The clichéd and sadly true "I am in control I can stop everything is fine".
Humans are strange.
If you asked me, "Hey do you want to make billions of dollars breaking the law, but you might have to sit in front of some cameras every few years and answer fake questions in front of people with dementia?", then I could understand someone thinking that's easy money.
Couldn’t find it in a quick skim in this article, but, he testified they don’t care about increasing user engagement (absolute lie, increasing use is goal #1 and there’s always a lead OKR tied to it), and they kept pulling up emails re: it, up to and including 2024.
That’s a perjury.
I suppose getting more ad revenue is useful to someone, but not the user.
Of course some of us warned that project management by A/B testing would lead to amoral if not outright immoral outcomes but wtf do we know about human nature? Turns out putting a badly made android in charge of a large chunk of culture leads to the near collapse of civilization, which I don’t think any of us would have predicted.
I think people are good at sensing that things are changing but not how it’d play out. It’s very easy to see it in hindsight and even recognize it’s bad, I don’t think anyone saw how bad it would get. I just hope we don’t lose the ideals of free speech and the early promise of the internet with regulating platforms.
Treating descriptive models as the causal factors behind the things they're describing is a reification fallacy.
Skynet from Terminator probably would have been referenced by almost everyone, though, as an analogy?
I can't tell if this is supposed to be commentary on Zuckerberg or capitalism/free-market-based economies itself.
https://www.wired.com/story/mark-zuckerberg-testifies-social...
https://www.rollingstone.com/culture/culture-news/mark-zucke...
/s